Hello Robot Establishes the Benchmark for Practical and Safe Home Robotics

Hello Robot Establishes the Benchmark for Practical and Safe Home Robotics

Many roboticists (and at least one robotics journalist) have been seduced by the dream of a robot butler. And the rampant popularity of videos showing humanoid robots doing household tasks in improbably clean kitchens and unrealistically tidy bedrooms suggests that we’re not the only ones interested in a robot that can do our chores. But for all kinds of reasons, legged humanoids are not yet ready for industrial or commercial applications at scale, and home applications (if people even want them), I would argue, are even farther away. Even so, ludicrously well-funded humanoid robotics companies are now ramping production while explicitly promising that their robots will be doing ‘housework.’

So what about that robot butler dream, then? It still exists! All you have to do is forget about legs, arms, hands, faces, and focus on what really matters: mobility and manipulation. This is what Hello Robot’s Stretch robot is unapologetically all about, and the newest version being announced today, Stretch 4, is closer than ever to a robot that could safely do practical work in the home at an accessible cost.

Hello Robot says Stretch 4 is “built for the real world.”Hello Robot

“With Stretch 4, we wanted to make the transition from a research platform to something that is truly deployable,” explains Aaron Edsinger, Hello Robot co-founder and CEO. This version, while ready for research and enterprise customers now, is designed for pilot deployments to help Hello Robot understand how to scale in the home. “This has been our most difficult design process,” adds co-founder and CTO Charlie Kemp. “We had a lot of fear of ‘second-system syndrome,’ where you add all the features you didn’t get to initially and end up with a monstrosity. But since we founded the company on making simple, minimalist robots, every time we added complexity it was an emotional challenge. Navigating that fear resulted in a nice compromise that sits in a great spot, rather than being a maximalist humanoid.”

Stretch 4 Upgrades

The biggest change from the previous version of Stretch is the addition of an omnidirectional base, meaning that the robot can translate in any direction without having to turn first. This makes it much easier to control (especially for novice users), but omnidirectional bases are significantly more complicated to design and build. What ultimately made it possible for Stretch were new types of omnidirectional wheels developed for powered wheelchairs, along with a solid six months of focused development by Hello Robot.

Close-up of a white robotic head with cameras, sensors, and glowing blue lights. A redesigned sensorized head gives Stretch more options for teleoperation and autonomy.Hello Robot

Stretch 4 also ditches the cute little pan-tilt head for a more complex sensor suite with a much wider field of view. “We started out wanting to use lots of cheap cameras to keep costs low, like Tesla does,” Edsinger tells us. “But we ended up with an approach closer to Waymo’s: the richer and more reliable your data, the safer and more intelligent the robot can be.” There are a pair of hemispherical lidars, Luxonis cameras for vision and navigation, and a wrist-mounted depth camera for manipulation. The robot’s primary system runs on an Intel NUC 15, plus an Nvidia Jetson Orin NX for researchers to play with for visual processing or AI.

Philosophy on Autonomy

Hello Robot’s general philosophy on autonomy is to have a human in the loop, but that can take many different forms ranging from direct control to purely supervisory control. The robot will ship with a baseline of autonomous capabilities that include mapping, navigation, and self-charging, along with demo-ready features like autonomous grasping. But unlike most other robotics companies, Hello Robot isn’t looking to use their hardware to collect a stupendous amount of data in the concerningly vague hope that commercially viable autonomy will follow.

“Stretch has huge advantages in safety, cost, and capability,” Kemp says. “I’d much rather be the platform that foundation model developers target.” Edsinger agrees: “We do want to partner with foundation model companies to explore things like dexterous in-home manipulation, but we aren’t the ones to build those foundation models.”

In-Home Pilots

While earlier versions of Stretch were primarily for research, Kemp tells us that Stretch 4 has been explicitly designed to be piloted in the homes of people with severe mobility impairments. Hello Robot will be happy to sell you one (or lots, I’m guessing) for commercial or industrial applications, but the broader goal with Stretch 4 is to use remote testing and in-home evaluations to work towards a robot that’s useful and reliable enough that it can provide consistent daily value for disabled users.

A series of 5 images of the robot show it's arm at different heights and extended lengths. A holonomic base and an extendable arm make for a capable robot without the complexity.Hello Robot

Part of why I’m optimistic about Stretch finding near-term success in this role is precisely because it’s not a humanoid. One of the primary arguments for humanoids is that they’re worth pursuing because they can better operate in environments designed for humans, where legs and five-fingered hands are tangible advantages. But those very same environments often exclude an entire subset of humanity—a subset of humanity that we will all likely join at some point, because the best that any of us can ever say is that we are not disabled yet.

Why Not Humanoids?

A key partner for Hello Robot throughout the Stretch development process has been Henry Evans. Evans is paralyzed and cannot speak, although he can use a computer (for controlling robots, among other things) and type at about 15 words per minute. I spoke with Evans about his thoughts on the idea of a humanoid assistive robot, compared to a robot like Stretch. “The question is: What benefit does a bipedal robot offer to a person who can’t walk?” Evans asks. “Their entire environment has been modified to accommodate wheeled conveyances. Automobiles don’t have legs, and neither should home robots. Wheels are cheap, stable, precise, require very few controls, and don’t have to be invented.”

A man lies in bed looking up at a robotic hand. Henry Evans has been testing a Stretch 4 as a home assistive robot.Hello Robot

Evans also points out that humanoids can require the simultaneous control of dozens of degrees of freedom. “A paralyzed person who can’t talk (like yours truly) can control maybe one or two joints at a time with today’s control mechanisms, if they are lucky.” Evans believes that AI, along with Brain Computer Interfaces (BCIs), show promise for dramatically increasing what he can do when it comes to motion. “Remember, though, a paralyzed person has no movements to mimic, so until a perfectly tuned BCI gets here and facilitates a true humanoid body surrogate, I don’t think it will work. And even then, I don’t see the advantage of legs for assistive care robots. I am willing to be proven wrong, though, and will test-drive almost anything once, so bring it on!”

Kemp and Edsinger, who have many decades of humanoid experience between them, feel similarly. “There are applications where the human form is fundamental,” Kemp says. “But for many applications, the value of the human form is unclear or even problematic. Jumping to the conclusion that robots must be humanoid means missing opportunities to take advantage of the structured indoor environments that we’ve already created.”

Georgena Moran and her sisters tested Stretch 4 at the California Academy of Sciences Museum, allowing her to interact with the exhibits from home.Hello Robot

And of course there’s the question of safety, which Evans brings up. “My caregivers and I have been testing robots in my home to assist us for about 15 years, and the very first concerns are: Where is the emergency stop, and how do you activate it? It gets used surprisingly often. The thing is, when a wheeled robot gets emergency stopped, it freezes in place. When a bipedal robot gets run-stopped, it collapses on anything under it, including the patient.” Kemp agrees. “The safety aspect of humanoids in a home freaks me out. I don’t know how someone can confidently think about safety with a humanoid in a home.”

Robots for Sale

However you feel about humanoids, here’s one more reason why Stretch feels like a much more realistic solution for in-home assistive robots right now: You can actually buy one, and at US $29,950, it’s very affordable, as mobile manipulators go. Edsinger and Kemp are planning to leverage in-home Stretch 4 pilot deployments to make the next version of Stretch the one that can be commercially sold for home assistance. At the rate that Hello Robot has been releasing new hardware, that could easily be within the next year or so—and my guess is that Stretch 5 is very likely to be the first practical, affordable assistive robot for home use. It may not look like Rosie, but it promises to be safe, and it works.

The post “Hello Robot Sets the Standard for Practical, Safe Home Robots” by Evan Ackerman was published on 05/12/2026 by spectrum.ieee.org